Our work
Using service design to lead an ambitious customer experience transformation programme.
Piloting a new approach to customer service and information delivery
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This product had to cater for the ways teaching happened in and outside of the classroom and reflect how this might differ across the US, Europe and...
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THAT would be an ambitious concept store that would rely on the store offering their target customers something beyond a standardised retail...
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Mercedes-Benz wanted to develop an after-sales service that would become a new industry standard and make service a reason to come back to...
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Mercedes-Benz wanted to develop an after-sales service that would become a new industry standard and make service a reason to come back to...
Read more
THAT would be an ambitious concept store that would rely on the store offering their target customers something beyond a standardised retail...
Read more
This product had to cater for the ways teaching happened in and outside of the classroom and reflect how this might differ across the US, Europe and...
Read more
