Our work

Delve into our service design case studies, where real-world examples illuminate the power of creative and systematic design in improving and innovating customer experiences for business success.

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Global Pharma Company Applications

All businesses are services businesses. R&D-driven manufacturers, including pharmaceutical companies, have realised they can differentiate their... Read more

London Borough Of Southwark Services

The London Borough of Southwark, in collaboration with the Engine Service Design Team, engaged residents to identify new service opportunities,... Read more

Dubai Airport Customer Service Design

Dubai Airports, faced with the challenge of accommodating a growing number of passengers at the world's busiest hub airport, partnered with the... Read more

Bupa International New Proposition

Bupa International partnered with the Engine Service Design team to pioneer new service propositions and products for the expatriate market in the... Read more

Bupa International New Proposition

Bupa International partnered with the Engine Service Design team to pioneer new service propositions and products for the expatriate market in the... Read more

London Borough Of Southwark Services

The London Borough of Southwark, in collaboration with the Engine Service Design Team, engaged residents to identify new service opportunities,... Read more

Global Pharma Company Applications

All businesses are services businesses. R&D-driven manufacturers, including pharmaceutical companies, have realised they can differentiate their... Read more

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