Designing best-in-class B2B customer journeys.
Headquartered in Dubai, DMCC is the world’s most interconnected Free Zone, and the leading trade and enterprise hub for commodities.
In an increasingly competitive business environment and licensing market, The Engine Service Design Team redesigned three crucial customer journeys, for the largest economic Free Zone in the Middle East.
All journeys were designed to enable large and small companies to thrive, and delivered through an 18-month development drive across service development, technology and product and process improvement.
Discover the transformative power of service design and unlock the full potential of your business. Get in touch with our service design experts today and start improving or innovating your services and customer experience.