Delve into our service design case studies, where real-world examples illuminate the power of creative and systematic design in improving and innovating customer experiences for business success.
Engine helped define and establish The Social Innovation Lab Kent (SILK), a unit within Kent County Council, that pioneered a human-centred approach...
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Travelling through an airport can be a stressful experience for many people. Whether they’re hurrying to get to where they need to go or they want to...
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The London Borough of Southwark, in collaboration with the Engine Service Design Team, engaged residents to identify new service opportunities,...
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Southwark Council, situated in one of the UK's most deprived areas, collaborated with the Engine Service Design team to research and address the...
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Southwark Council, situated in one of the UK's most deprived areas, collaborated with the Engine Service Design team to research and address the...
Read more
The London Borough of Southwark, in collaboration with the Engine Service Design Team, engaged residents to identify new service opportunities,...
Read more
Engine helped define and establish The Social Innovation Lab Kent (SILK), a unit within Kent County Council, that pioneered a human-centred approach...
Read more
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