Our work

Delve into our service design case studies, where real-world examples illuminate the power of creative and systematic design in improving and innovating customer experiences for business success.

work-hero
Work-mobile

KCC Social Innovation Lab Creation

Engine helped define and establish The Social Innovation Lab Kent (SILK), a unit within Kent County Council, that pioneered a human-centred approach... Read more

DMCC Freezone B2B Customer Journey

Designing the experience for businesses wanting to set up in Dubai's DMCC Free Zone. Read more

9 key learnings from working with Dubai Airports

Travelling through an airport can be a stressful experience for many people. Whether they’re hurrying to get to where they need to go or they want to... Read more

London Borough Of Southwark Services

The London Borough of Southwark, in collaboration with the Engine Service Design Team, engaged residents to identify new service opportunities,... Read more

London Borough Of Southwark

Southwark Council, situated in one of the UK's most deprived areas, collaborated with the Engine Service Design team to research and address the... Read more

London Borough Of Southwark

Southwark Council, situated in one of the UK's most deprived areas, collaborated with the Engine Service Design team to research and address the... Read more

London Borough Of Southwark Services

The London Borough of Southwark, in collaboration with the Engine Service Design Team, engaged residents to identify new service opportunities,... Read more

DMCC Freezone B2B Customer Journey

Designing the experience for businesses wanting to set up in Dubai's DMCC Free Zone. Read more

KCC Social Innovation Lab Creation

Engine helped define and establish The Social Innovation Lab Kent (SILK), a unit within Kent County Council, that pioneered a human-centred approach... Read more

Book time with a service design expert.

Discover the transformative power of service design and unlock the full potential of your business. Get in touch with our service design experts today and start improving or innovating your services and customer experience.

Read our privacy statement.