Engine Service Design is an independent strategy and design consultancy. For over 20 years, we have pioneered and evolved the practice of service design and helped hundreds of client organisations imagine, prototype, design, and deploy services with lasting impact.
Leadership
Lisa Skinner
CEO
Oliver King
Managing Partner, London
James Samperi
Managing Director, Dubai
Joe Heapy
Managing Partner, London
Itamar Ferrer
Associate Director, London
David Pinder
Design Director, London
Saima Haider
Design Director, Dubai
Alex Buckley
Business Development
Julian Bromage
Operations Manager
Resources
Bridging the gap: The synergy between digital product design and service design
In today’s fast-paced digital landscape, organisations are continually striving to deliver...
What is customer-centricity, why is it important, and how do big brands do it?
In today’s rapidly evolving business landscape, one term has emerged as a guiding principle for...
5 tips to start your customer-centricity journey
In today's rapidly evolving business environment, where customers are in control, adopting a...
