Customer Driven Transformation: Download the first two chapters

Making the world a better place one service at a time

hyundai motor studio retail experience by engine 01

Hyundai Motor Company

Designing an immersive, culturally inspired retail experience

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mercedes benz new service benchmark for aftersales service by engine 01

Mercedes-Benz

Developing a new service benchmark for aftersales service

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Qoros

Developing a new service-led car brand

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volkswagen connected car service concept by engine 01

Volkswagen

Rapid envisioning of a new service proposition.

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