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Customer Driven Transformation:
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Engine Service Design
The Service Design Consultancy
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UK
UAE
Making the world a better place one service at a time
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Automotive
Aviation
Governance and Public services
Health
Leisure and Hospitality
Manufacturing and Technology
Money
Property
Retail
Telco and Utilities
Unite Students
From landlord to life-style brand
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Leisure and Hospitality
Property
Sainsbury’s
One supermarket, many ways to shop
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Retail
Qoros
Developing a new service-led car brand
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Automotive
Retail
Philips Lighting
Developing a new B2b retail service business
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Manufacturing and Technology
Volkswagen
Rapid envisioning of a new service proposition.
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Automotive
Hyundai Motor Company
Designing an immersive, culturally inspired retail experience
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Automotive
Retail
E.ON Energy
Designing better services and customer journeys for energy customers
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Telco and Utilities
London Borough of Southwark
Improving public health provision
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Governance and Public services
Health
Helsinki Airport
Designing the passenger experience for the Helsinki Hub
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Aviation
Leisure and Hospitality
Retail
EE
Designing and prototyping the digital in-store appointment service
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Retail
Telco and Utilities
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