Resources
Step into service design with our library of short articles, where we discuss the value and art of creating exceptional customer experiences.
Engine’s Annual Customer Experience Report is now in its 6th year. Over that period we’ve been tracking trends around topics such as; what’s...
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Engine, in partnership with Hued, Inspiring Experience and EY-Seren in the United Arab Emirates (UAE) has become a founding member of the Middle...
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The airport experience. For some, it conjures images of long queues, confusing signs, and mounting stress. But what if airports transformed from...
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The results are in. For the fifth consecutive year, Engine reveals the results of its annual survey to investigate what consumers believe are the...
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Engine joined an esteemed roster of winners to be presented with a prestigious award at last night’s Design Business Association (DBA) Design...
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In a time of unprecedented change, it’s critical that organisations take stock of the current experience they provide and look for ways to enhance it...
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Earlier this year, Engine Director Joe Heapy spoke at the Forrester Enterprise Architects Council event in London. The focus of this talk was on the...
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Keynote speech Service Design Global Conference, Amsterdam Watch Engine co-founder Oliver King deliver a keynote speech at this year's Service Design...
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We're pleased to announce our first international office has opened in Dubai Our new UAE office, located in Dubai's bustling Deira district, will...
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The results are in. For the fourth consecutive year, Engine undertook a survey to investigate what consumers believe are the qualities of great...
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Author: Karen Barrett, Service Designer
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Author: Karen Barrett, Service Designer
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The results are in. For the fourth consecutive year, Engine undertook a survey to investigate what consumers believe are the qualities of great...
Read more
We're pleased to announce our first international office has opened in Dubai Our new UAE office, located in Dubai's bustling Deira district, will...
Read more
Keynote speech Service Design Global Conference, Amsterdam Watch Engine co-founder Oliver King deliver a keynote speech at this year's Service Design...
Read more
Earlier this year, Engine Director Joe Heapy spoke at the Forrester Enterprise Architects Council event in London. The focus of this talk was on the...
Read more
In a time of unprecedented change, it’s critical that organisations take stock of the current experience they provide and look for ways to enhance it...
Read more
Engine joined an esteemed roster of winners to be presented with a prestigious award at last night’s Design Business Association (DBA) Design...
Read more
The results are in. For the fifth consecutive year, Engine reveals the results of its annual survey to investigate what consumers believe are the...
Read more
Engine, in partnership with Hued, Inspiring Experience and EY-Seren in the United Arab Emirates (UAE) has become a founding member of the Middle...
Read more
Engine’s Annual Customer Experience Report is now in its 6th year. Over that period we’ve been tracking trends around topics such as; what’s...
Read more
