Design thinking reshapes enterprise architecture

Design thinking reshapes enterprise architecture Image
Home arrow Resources arrow Design thinking reshapes enterprise architecture

Earlier this year, Engine Director Joe Heapy spoke at the Forrester Enterprise Architects Council event in London. The focus of this talk was on the application of design-thinking practices to enable an outside-in approach to problem-solving.

Off the back of this event, Forrester has produced a report examining the ways in which Enterprise Architects can play a broader role further upstream; partnering with customer or product strategy execs by embedding key design-thinking practices into their day-to-day EA operations.

You can find out more and download the article here.

Engine Customer Experience Report 2019

Engine’s Annual Customer Experience Report is now in its 6th year. Over that period we’ve been...

Engine Annual Customer Experience Survey 2017

The results are in. For the fourth consecutive year, Engine undertook a survey to investigate what...

Engine’s Six-Step Methodology to Building Effective Customer Personas

Understanding the Heart of Your Customers At Engine, our 20 years of experience in designing...

Engine co-founds SDN Middle Eastern Gulf chapter

Engine, in partnership with Hued, Inspiring Experience and EY-Seren in the United Arab Emirates...

Book time with a service design expert.

Discover the transformative power of service design and unlock the full potential of your business. Get in touch with our service design experts today and start improving or innovating your services and customer experience.

Read our privacy statement.

Learn about the benefits of connected service design