Resources
Step into service design with our library of short articles, where we discuss the value and art of creating exceptional customer experiences.
The COVID-19 pandemic has profoundly affected the retail sector, with many stores forced to close at the height of lockdown. During that time,...
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An exceptional customer experience is the key to winning and retaining customers. A good digital experience used to be a differentiator for brands, ...
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The airport experience. For some, it conjures images of long queues, confusing signs, and mounting stress. But what if airports transformed from...
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The whole team at Engine Service Design would like to congratulate Grégoire Charpe-Civatte (Director - Customer Experience & Innovation at Majid Al...
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The whole team at Engine Service Design would like to congratulate Grégoire Charpe-Civatte (Director - Customer Experience & Innovation at Majid Al...
Read more
An exceptional customer experience is the key to winning and retaining customers. A good digital experience used to be a differentiator for brands, ...
Read more
The COVID-19 pandemic has profoundly affected the retail sector, with many stores forced to close at the height of lockdown. During that time,...
Read more
