Resources | Engine Service Design (15)

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Engine Annual Customer Experience Survey 2017

The results are in. For the fourth consecutive year, Engine undertook a survey to investigate what consumers believe are the qualities of great... Read more

Visiting Royal College of Art’s MA WIP Exhibition

Author: Karen Barrett, Service Designer Read more

You can't buy passenger experience

The airport experience. For some, it conjures images of long queues, confusing signs, and mounting stress. But what if airports transformed from... Read more

Visiting Royal College of Art’s MA WIP Exhibition

Author: Karen Barrett, Service Designer Read more

Engine Annual Customer Experience Survey 2017

The results are in. For the fourth consecutive year, Engine undertook a survey to investigate what consumers believe are the qualities of great... Read more

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Engine Service Design

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Engine Annual Customer Experience Survey 2017

Visiting Royal College of Art’s MA WIP Exhibition

You can't buy passenger experience

Visiting Royal College of Art’s MA WIP Exhibition

Engine Annual Customer Experience Survey 2017

Book time with a service design expert.

Learn about the benefits of connected service design