2021 Pandemic Personas – Download your CX toolkit now
Is your employee experience negatively impacting your customers?
Unhappy employees leave businesses, which creates a retention problem.
Or worse – they quit and stay, giving you an engagement problem.
Using Pandemic Personas as part of your Covid-19 CX response toolkit.
Business ecosystems are creators of value. Here's a practical and accessible approach to unlocking value within your business ecosystem.
Our book has hit the shelves. Here's a selection of some of the endorsements.
Engine’s new book Customer-Driven Transformation will be published worldwide on Tuesday 3rd July by Kogan Page.