Service design futures

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By designing everyday services we can respond to the world today, anticipate what people will come to need and expect, and help consumers and businesses steer a course away from the futures we’d all like to avoid.

From here on in our mission is to make the world a better place one service at a time.

We’ve been thinking about what - out there in the world - is important to us right now and what in fact we mean by ‘better’. And we’ve been translating our ambition into practical principles and tools for design.

This is Service Design Futures.

www.servicedesignfutures.com

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Defining the experience enablers

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5 Ways a company can benefit from a service blueprint

This is the final blog in a the Service Design series, where we explore 5 key tools in the Service...

Designing a B2B service business from scratch

This article was published in full in January 2011 in the journal of the Service Design Network: ...

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