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Engine service design webinars

https://youtu.be/bSUCOKyeVCg

Thanks to all who attended the first webinar in our Leading out of Lockdown series, where Engine Founder, Oliver King (London) and Managing Director, James Samperi (Dubai) set out the steps to take to identify, prioritise and tackle the experience challenges you'll face in the coming months.

Look out for news of more in this series of webinars over the coming weeks.

5 tips to start your customer-centricity journey

In today's rapidly evolving business environment, where customers are in control, adopting a...

Book: Customer-Driven Transformation Published July 2018

Engine’s new book Customer-Driven Transformation is due to be published worldwide on Tuesday 3rd...

When should I use service design vs UX design?

Service and UX design have the same goal: to provide an excellent user experience. But, when should...

Technology alone won't save air travel

As the aviation sector gets to grips with restarting operations and services, attention will soon...

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