Ep 18: Crafting the Future: The Power of Vision in Service Design

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In the latest episode of our podcast series, we explore the challenge of vision, and its pivotal role in service design within the digital age. You'll learn why a strong, clear vision is critical for organizations to innovate, adapt and lead in their industries, and discover design-led strategies from Engine's book, 'Customer Driven Transformation', to help you develop and implement a vision that will resonate deeply with your customers.

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