Helsinki Airport Vision For Services

Designing the passenger experience for the Helsinki Hub at Helsinki Airport.

Airline Finnair and airport operator Finavia partnered with the Engine Service Design Team to envision and design a passenger experience that combined Finnish engineering excellence and Nordic identity.

The Challenge

Working with Finnair and Finavia (airline and airport operator), The Engine Service Design Team helped imagine and deliver a joint vision for service as part of the airport’s 1 billion Euro investment programme

The Outcome

The resulting passenger experience combined Finnish engineering excellence with world-class services and facilities that were a true expression of the Nordic region and provided a sense of space, health and well-being for passengers and employees.

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