Ep42: Reimagining Shopping, Space and Experiences in Transit

Airport retail isn't just about duty-free transactions, it's about transformation. 

In this episode, Oliver King is joined by Hugo Vanderschaegh, Managing Partner of Altavia Travel Retail, to explore how airports can create experience-led spaces and drive commercial success. From personalisation and pre-trip engagement to local products and a stronger sense of place, they unpack what it takes to turn terminals into destinations passengers enjoy. 

Connect with Hugo. 

Find out more about Altavia Travel Retail. 

Chapters

• 02:40: The Transformation of Duty-Free Shopping
• 07:09: Opportunities in Travel Retail 
• 14:30: Personalisation in Travel Retail
• 16:14: Future trends in Travel Retail 
• 18:48: Creating Unique Airport Experiences
• 22:34: The Role of Airports in Cultural Connection 
• 25:18: Sense of Place in Airport Design 
• 28:26: Innovating Duty-Free Experiences 
• 30:23: The Future of Travel Retail