Customer Driven Transformation: Download the first two chapters

Engine Opens Dubai Office

We’re pleased to announce our first international office has opened in Dubai

Our new UAE office, located in Dubai’s bustling Deira district, will expand our work offering a range of improvements in business performance to clients at a strategic and operational level in the areas of customer experience development and service design, innovation and strategy.

Our investment in the UAE is backed with the support of Dubai Investment Development, an agency of Dubai Economy, and in partnership with the UK Government’s British Centers for Business (BCB) initiative.

Engine Dubai’s founding clients include Dubai Airports, Bupa International and Emirates.

Visit engineservicedesign.com/en-ae/

More Engine work

london borough of southwark service design experience by engine 01

London Borough of Southwark

Using service design to tackle the social challenges to healthy eating

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southeastern passenger blueprint rail experience by engine 01

Southeastern

Developing the seamless passenger blueprint for an enhanced passenger experience

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Resources

Restart with impact

Open for business with a service that feels safe, with new magic touches to make your customers smile again.

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measuring and ensuring the success of services

Measuring and ensuring the success of services

Operationalising a new strategy, or indeed a new service should trigger organisations to question what they are or are not measuring.

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