2021 Pandemic Personas – Download your CX toolkit now

Engine Service Design Webinars

Thanks to all who attended the first webinar in our Leading out of Lockdown series, where Engine Founder, Oliver King (London) and Managing Director, James Samperi (Dubai) set out the steps to take to identify, prioritise and tackle the experience challenges you’ll face in the coming months.

Look out for news of more in this series of webinars over the coming weeks.

More Engine work

Service design for London Borough of Southwark

London Borough of Southwark

Using service design to tackle the social challenges to healthy eating

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Enhancing passenger experience for Southeastern

Southeastern

Developing the seamless passenger blueprint for an enhanced passenger experience

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Resources

How voice-enabled services are offering a brighter future for healthcare

The use of voice-enabled technology in healthcare is not limited to making it easier for doctors to dictate patient notes. From providing patients with information on their conditions and access to services to detecting and treating various ailments, voice-recognition software offers many possibilities.

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The Patient Experience Reimagined: Diagnosis

Is it time to move away from the rushed, human doctor diagnosis to a data and tech supported diagnosis?

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