Customer Driven Transformation: Download the first two chapters

Design as the Super Power of the experience economy

As part of Dubai Design Week 2018, we’ll be hosting a session about ‘Design as the Super Power of the experience economy’.

The event will be held at Re:Urban Studio, Building 7, Dubai Design District, D3, on 13th November from 7 pm.

Tickets are free and issued on a first-come, first-served basis. Please follow this link to reserve a place

In this interactive, one-hour session we will showcase design as the super-power of the Experience Economy and offer guidance on how to use it to power-up services and customer experiences to make them useful, usable and highly desirable.

We hope to see you there.

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Qoros

Developing a new service-led car brand

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Resources

Restart with impact

Open for business with a service that feels safe, with new magic touches to make your customers smile again.

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measuring and ensuring the success of services

Measuring and ensuring the success of services

Operationalising a new strategy, or indeed a new service should trigger organisations to question what they are or are not measuring.

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