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Service Design resources and insights

THAT Retail Concept Store Wins “Best Experience Design” Award

The whole team at Engine Service Design would like to congratulate Grégoire Charpe-Civatte (Director - Customer Experience & Innovation at Majid Al Futtaim), and all MAF teams involved, for winning the Best Experience Design Award for THAT Concept Store's at the 2022 Customer Centricity World Series.

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An aerial view of a roundabout road with a two flyovers crossing over it, one from left to right and the other top to bottom. The surrounding area is green with buildings on the right edge and a car park on the left

Driving joined-up retail for the future of automotive

It's time for service innovation in the automotive industry.

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