2021 Pandemic Personas – Download your CX toolkit now

Engine Service Design Webinars

Thanks to all who attended the first webinar in our Leading out of Lockdown series, where Engine Founder, Oliver King (London) and Managing Director, James Samperi (Dubai) set out the steps to take to identify, prioritise and tackle the experience challenges you’ll face in the coming months.

Look out for news of more in this series of webinars over the coming weeks.

More Engine work

mercedes-benz-new-service-benchmark-for-aftersales-service-by-engine-01

Mercedes-Benz

Developing a new service benchmark for aftersales servicing

Read more
dubai-airports-hospitality-customer-experience-pilot-by-engine-01

Dubai Airports

Piloting a new approach to customer service and information delivery

Read more

Resources

redesigning-the-workforce-experience-01

Redesigning the workforce experience

Watch the third in our series of ‘Leading out of Lockdown’ webinars on what employers need to start, stop and do more to create and maintain a high performing workforce.

Read more

How voice-enabled services are offering a brighter future for healthcare

The use of voice-enabled technology in healthcare is not limited to making it easier for doctors to dictate patient notes. From providing patients with information on their conditions and access to services to detecting and treating various ailments, voice-recognition software offers many possibilities.

Read more