Customer Driven Transformation: Download the first two chapters

Engine Opens Dubai Office

We’re pleased to announce our first international office has opened in Dubai

Our new UAE office, located in Dubai’s bustling Deira district, will expand our work offering a range of improvements in business performance to clients at a strategic and operational level in the areas of customer experience development and service design, innovation and strategy.

Our investment in the UAE is backed with the support of Dubai Investment Development, an agency of Dubai Economy, and in partnership with the UK Government’s British Centers for Business (BCB) initiative.

Engine Dubai’s founding clients include Dubai Airports, Bupa International and Emirates.

Visit engineservicedesign.com/en-ae/

More Engine work

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Mercedes-Benz

Developing a new service benchmark for aftersales servicing

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Dubai Airports

Piloting a new approach to customer service and information delivery

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Resources

What are the fundamental factors of a design-led approach?

Let's face it, people are attracted to well-designed things, valuing them more than poorly designed ones.

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A Guide to Ecosystem Services Design

Business ecosystems are creators of value. Here's a practical and accessible approach to unlocking value within your business ecosystem.

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