Meet changing consumer expectations – Download the whitepaper

Employee Experience eBook

Is your employee experience negatively impacting your customers?

Unhappy employees leave businesses, which creates a retention problem.

Or worse – they quit and stay, giving you an engagement problem.

If you are curious about designing a better Employee Experience download a copy of our Employee Experience eBook.

Here’s what you can expect inside:

  1. Getting ahead in todays experience economy: why employee experience is critical
  2. 3 steps to align your customer and employee experience
  3. Which factors have the greatest impact on employee experience
  4. Service design: the key to creating a world class employee experience

We hope you find this asset useful and packed full of insights to help you and your organisation.

Designing a World Class Employee Experience

Getting ahead in the experience economy

engine book customer driven transformation

“Employees who are not engaged cost their company the equivalent of 18% of their annual salary."

Download our free eBook

Organisations who identify the factors which have the greatest impact on employee experience, have the key to creating not just a world class employee experience, but also a world class customer experience, and that is how to get ahead in today’s experience economy.

What would be possible in your business if you could purposefully design an employee experience that enabled you to truly differentiate from your competition?

Book time with a Service Design expert

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